Help your client get overdue invoices moving.
You keep the accounting relationship. Robb handles agreed customer follow-up, finds what is holding up payment, and gives your client a clearer view of what happens next.
I’m Robb Seal, founder of Get Paid Utah. My 15+ years in accounts receivable and collections include owning Apex Credit Management. I built this service for the work between sending another invoice reminder and turning a customer over to collections.
The books show the balance. Your client still needs help getting an answer.
Follow-up keeps slipping
The owner has an aging report, but customer calls and emails compete with running the business.
Payment promises keep moving
Customers give dates, miss them, and leave nobody clearly responsible for the next step.
An invoice is stuck in approval
A purchase order, billing correction, service document, or dispute needs someone to coordinate the next action.
The owner cannot explain expected cash
The amount owed is clear, but the likely timing and conditions behind payment are not.
A clear division of responsibility.
You remain your client’s accounting contact. Their accounting system remains the source of truth. For the business invoices they enroll, Robb makes the agreed calls and sends the agreed emails, tracks blockers and promises, and reports progress.
Your client keeps control of credits, write-offs, settlements, customer policies, and legal decisions. Any customer contact starts with a written scope and the client’s approval. With their permission, updates can include you so the work stays coordinated.
Start with the client’s permission.
- Ask whether they want help.If the problem fits, share this page or ask permission to introduce them to Robb.
- Arrange a free invoice review.Robb reviews a few overdue invoices with the client and explains the likely blocker, the next action, who needs to act, and what supports an expected payment date. No accounting-system access or customer contact is needed during the review.
- Let the client decide.If they want help carrying out the work, the next step is a written scope. There is no obligation to buy after the review.
Describe the situation when you first contact Robb. Arrange any sharing of client records directly with the client’s permission.
Have a client whose unpaid invoices keep coming up?
A free review can help them see what is holding up payment and what Robb would do next. You can stay involved with their permission.